FAQ general guide
FAQ GUIDE TO BOOKING YOUR FAMILIES SESSION
| I AM WORRIED ABOUT COVID |
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| We have a strict Covid policy in our studio. Upon arrival at the studio everyone will be asked to use hand sanitizer.
We temperature check anyone coming into the studio.
We are abiding by Social distancing requirements of 1.5m.
We allow a buffer (up to 15 minutes) between each client visit so you’ll be the only one here. (In the unlikely case of overlap, we can make you comfortable in a separate room while you wait).
All surfaces are being disinfected between each session.
Kate, our photographer is happy to wear a facemark during your visit if you request it.
All staff members have completed Australian Governments- Infection Control Training - COVID 19 If we need to go into lockdown again, we will happily reschedule your session to a new time to suit you. |
| MY HUSBAND AND I HATE HAVING OUR PHOTO TAKEN.... |
| We hear this all the time… in fact we feel pretty much the same lol… so we totally understand.
As a woman & a mum, Kate understands this & has lots of tips and tricks to ensure that you will love the photos of yourself. One of her common sayings is “It’s my job to make you look good in your photos, so that you will love the photos and will want to have them hanging on your wall “. Kate keeps all her sessions under an hour, so that everyone is happy. Dads love that the session is finished so quickly. With teenagers, although there is often a lot of talking to get them there, by the end of the session they had a load of fun. And mums of little kids love it , as they know how short their kids attention span can be. Kate understands this & is able to capture amazing moments with even the most active toddlers. |
| WHAT KIND OF SESSIONS DO YOU PHOTOGRAPH? |
| We specialize in family photography and including your family pets as well. We photograph from maternity/newborns through to grown up kids. We love capturing extended family sessions where we bring your whole family together. Our studio is super pet friendly so we always encourage families to bring their pets to include in their family photos. |
| MY FAMILY IS SUPER BUSY & IT'S HARD TO FIND THE TIME? |
| Kate & Chris the owners of über photography have 3 kids so they totally understand…..
There are sessions available Tuesday-Saturday between 8am and 5pm, so whether you need to find a time around work or kids sports, there's a time to suit you.
We have an easy to use online calendar which shows all the avaialbe session time, which will make it so much easier for you to coordinate with your family to find the right time to suit you.
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| WHAT IF MY KIDS OR PETS WON'T SIT STILL? |
| Our photographers are very experienced with dealing with kids of all ages. They have lots of tactics they are able to get your kids to have fun and relax. Our style of photography aims to capture relaxed smiles and kids having fun, so we don’t expect them to sit still.
Play is an integral way that we are able to capture children's natural expressions.
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| WHAT IF MY KIDS ARE SUPER SHY? |
| Our photographers understand that some little ones take a little while longer to warm up. We will spend some time getting to know them & make them feel comfortable before we start taking any photos. |
| WHAT DO WE WEAR? |
| When you book your families session we will send you are guide on what to wear for your family session. This covers how to pick the best outfits to suit you whole family |
| HOW LONG WILL THE SESSION TAKE? |
| We recommend to allow an hour for your session. On weekend dates our photographer will be fully booked, so please make sure you arrive 15mins early at Gordon, so you are not late for your session. We have a waiting area where you can sit and relax when you do arrive early. |
| ARE YOU WORRIED ABOUT WHAT YOU WILL SPEND?? |
| At the end of your session we set up an ordering session, where you come back to the studio, view your photos on a large screen, & we will help you chose your favourite images & pick the best products to suit you.
Our print prices start at $95. We do not have a minimum spend. We have an option to suit every budget. We are very upfront with our pricing. We will send you our full pricelist before your session, so you have all the information before you need to make any decisions. We offer payment plans at no additional cost from $200 per month, to make it affordable for you to order exactly what you would like. |
| CAN I CHANGE THE DATE OF MY SESSION ONCE IT'S BOOKED? |
| We understand that illness can be unexpected, so we completely understand that it in unavoidable, therefore we allow one change of session – free of charge. |
| WHERE IS YOUR STUDIO LOCATED? |
| Our studio is located at 768 Pacific Highway, Gordon on Sydney’s North Shore. This is a map for where we are located. There is a council carpark in Moree St, and 2 council carparks. One is located under the Gordon Centre and the other next to Gordon train station. |
| HOW DO WE BOOK? |
| You can use our online calendar below to view our available dates for the next few months, so you can select a date so suit your family. We are generally fully booked on weekend dates 2-3 weeks in advance, so we do recommend booking a date asap. |
Bec Reid
“What a wonderful experience. Kate & her team have been nothing but professional, creative & brought out the absolute best in our boys. Kate was recommended to us from a friend because of her ability to create an instant connection with the children & the amazing photography. We were not disappointed!! Kate was friend, creative & made everything fun for the boys. She encouraged our very shy one and boy did he warm up and shine. We could not be happier with the finished products. We are looking forward to visiting again soon to capture some memories.”